NEED A BREAK? WE GET IT.

PAUSE YOUR MEMBERSHIP

pause

Heading out of town? Recovering from an injury? Need a few weeks to reset? Pause your membership for 1 to 4 weeks and pick it up when you’re back. Billing pauses with you and resumes on your return.

• Pause length. 1 to 4 weeks. For pauses longer than 4 weeks, we’ll cancel your membership with no reinstatement fees when you come back.
• Billing. Your billing pauses for the duration of the hold and resumes when your membership reactivates.
• How to request a pause. Email hello@marblevalleystrength.com, text or call 802-770-2112. Let us know the start date and the length, and we’ll handle the rest.

CANCEL YOUR MEMBERSHIP

cancel

If it’s time to cancel, we make it simple. No questions asked, no exit interview, no friction. We’ll process your cancellation through the end of your current billing cycle.

• Notice period. We ask for two weeks notice before your next renewal. If you let us know within two weeks of your renewal date, that renewal will still bill — but it will be your last.
• Mid-cycle cancellations. Your membership stays active through the end of your paid cycle. No proration, no partial refund — just full access for what you’ve already paid for.
• 90-day minimum on PS&C and Nutrition Coaching. These programs have a 90-day minimum commitment. If you need to cancel earlier, let us know within two weeks of your initial purchase and we’ll release you without penalty.
• How to cancel. Email hello@marblevalleystrength.com, text or call 802-770-2112. One message is all it takes.

COMING BACK?

returning members

If you canceled and you’re ready to return, welcome back. No reinstatement fees, no penalty for time away. Just reach out and we’ll get you set up — no need to repeat OnRamp, unless you really want to.